PATIENT RELATED FACTORS CONTRIBUTING TO PREVALENCE OF WORKPLACE STRESS AMONG HEALTH WORKERS OF MITYANA HOSPITAL, MITYANA DISTRICT , A CROSS-SECTIONAL STUDY
DOI:
https://doi.org/10.71020/jwhr.v3i6.7Keywords:
Patient related factors contributing to prevalence of workplace stress among health workers of Mityana hospital, Mityana districtAbstract
Background
An estimated 59 million health workers worldwide are exposed to various health risks and hazards due to their unsafe working environment. The study aims to assess the patient-related factors contributing to the prevalence of workplace stress among health workers of Mityana hospital, Mityana district.
Methodology
The study adopted a cross-sectional descriptive and analytical survey design, employing both quantitative research approaches. Data was collected from 36 health workers at Mityana Hospital using a semi-structured questionnaire. Respondents were selected through simple random sampling.
Results
Most respondents 30 (83%) lived in urban areas, majority of the respondents' patients, 22 (61%), were abusive, most of the respondents, 19 (53%), rarely kept their patients' appointments, a large number of respondents, 24 (67%), reported that their patients' attitudes towards health workers were poor, while a smaller number, 12 (33%), reported that the attitudes were good.
Conclusion
Stress among health workers is also significantly influenced by patient behaviors. This includes frequent encounters with abusive patients, poor adherence to scheduled appointments, and negative attitudes towards health personnel, all of which exacerbate the stress experienced by these workers.
Recommendations
The hospital administration should foster a culture of open communication, appreciation, and teamwork within the hospital. This can involve leadership development programs and employee recognition initiatives. The hospital administration should develop a zero-tolerance policy for workplace abuse and establish
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Copyright (c) 2026 Rashidah kasumba, Jacob Usuokibuuka, Grace Denise Akwang
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